Return Policy
RETURNS
We have 100% customer satisfaction guarantee.
All products are returnable within 20 days of the item's delivery. (COVID-19 Test Kits and N95 masks are non-returnable after shipped)
To be eligible for a return, your item must be unused and in the same condition that you received it.
Once return approval has been received, products must be returned within 14 days.
SHIPPING FOR RETURNS
Please email us at customercare@canopusgroup.us BEFORE sending in your return.
Phone Support: 213-441-4382
To return your product, you should mail your product to:
You will be responsible for paying for your own shipping costs for returning your item. Shipping costs are non-refundable. If you receive a refund, the cost of return shipping will be deducted from your refund.
Depending on where you live, the time it may take for your exchanged product to reach you, may vary.
If you are shipping an item over $75, you should consider using a trackable shipping service or purchasing shipping insurance. We don’t guarantee that we will receive your returned item.
